Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Overview

Antela.ai ("Antela", "we", "our", or "us") is an AI-native platform designed to simplify and modernize commercial real estate (CRE) workflows. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, applications, and services.

By accessing or using Antela, you agree to the practices described in this policy.

Information We Collect

Account information (name, email, role such as agent, owner, or partner)
Property, listing, and document data you choose to upload
Usage data such as pages viewed, searches performed, and feature interactions
Payment and subscription metadata (processed securely via third-party providers)

How We Use Your Information

Provide and operate Antela's core platform and features
Power AI-driven workflows such as search, summaries, and insights
Improve platform performance, reliability, and user experience
Communicate product updates, support messages, and service notifications

AI & Data Usage

Antela uses artificial intelligence and machine learning models to assist with tasks such as listing creation, document analysis, search, and recommendations. Your data is used only to provide platform functionality and is not sold or shared for advertising purposes.

Data Sharing & Security

We do not sell your personal data. Information may be shared with trusted service providers (such as cloud infrastructure, analytics, or payment processors) strictly to operate Antela. We apply industry-standard security measures to protect your data.

Chrome Extension (Antela Export Manager)

Antela Export Manager is a Chrome browser extension that enables users to export commercial real estate listings from the Antela platform into third-party CRE platforms such as Crexi.

The extension operates only when actively used by the user and performs actions such as opening browser tabs, reading page structure, and populating form fields to assist with listing creation on supported platforms.

Data Access & Permissions

To provide this functionality, the extension may request access to:

Browser Tabs: To open and interact with supported CRE platforms
Website Content: To populate listing information into third-party forms
Storage: To temporarily store selected listing data during the export process
Host Permissions: To communicate securely with Antela services and supported external platforms

This access is strictly limited to the functionality required to complete user-initiated actions.

Data Usage

The Chrome extension does not independently collect, store, or sell personal user data.

All data processed by the extension:

Is initiated by the user
Is used only to complete listing export workflows
Is not used for advertising, profiling, or tracking purposes

Third-Party Interaction

When exporting listings, the extension may interact with third-party platforms (such as Crexi) to populate listing data. These interactions occur only when triggered by the user.

Security

All communications between the extension and Antela services are performed securely using industry-standard encryption.

Your Choices

You may update or delete your account information at any time. If you have questions about your data or wish to request deletion, please contact us through the platform.

Contact