AI Adoption
How deeply AI is being adopted across brokerage roles, teams, and business functions.
- Producers
- Marketing
- Operations
- Leadership
ACAMM™ RESEARCH & BENCHMARK
Antela is building an industry-wide view of how commercial real estate brokerages are adopting and operationalizing AI — across leadership, people, workflows, institutional knowledge, technology, governance, measurement, and automation.
As participation grows, ACAMM will provide brokerage leaders with an increasingly clear view of where the industry stands, what separates leaders from laggards, and where firms are investing next.
The ACAMM CRE AI Research and Benchmark Initiative is Antela's long-term program for understanding how commercial real estate brokerages operationalize AI. It is designed to measure adoption, operational maturity, transformation barriers, and leadership priorities from aggregated, anonymized assessments. Industry statistics are published only when participation supports meaningful analysis.
Research design
The Antela CRE AI Maturity Model™ (ACAMM™) is designed to measure not simply whether brokerages use AI, but how deeply AI has become an organizational capability.
How deeply AI is being adopted across brokerage roles, teams, and business functions.
How brokerages progress from individual experimentation to connected, measurable AI-enabled operations.
What prevents brokerages from converting AI experimentation into organizational capability.
Where CRE leaders are focusing their AI investments and transformation efforts next.
Five-level model
ACAMM classifies organizational AI maturity across five progressive levels. As the dataset grows, we will publish how commercial real estate brokerages are distributed across these stages.
Where market leaders operate
Industry distribution will be published as the ACAMM dataset reaches sufficient participation for meaningful analysis.
Research agenda
These are the questions the ACAMM benchmark is designed to answer as anonymized participation grows — not findings we already claim to know.
01
Where does the industry currently fall across ACAMM Levels 1–5?
02
Which brokerage workflows are benefiting first — research, pitches, marketing, lead engagement, operations, or other areas?
03
Which capabilities distinguish Connected and AI-Native organizations from firms still using AI primarily as an individual productivity tool?
04
Are the biggest constraints adoption, integration, data, governance, expertise, workflow maturity, or proving ROI?
05
Do boutique, mid-market, and larger brokerages follow different AI transformation paths?
06
Which AI capabilities and workflows are becoming the next priorities for brokerage leadership?
Every meaningful industry benchmark begins with understanding individual organizations. Complete the ACAMM Assessment to establish your brokerage’s current AI maturity.
Understand where your brokerage currently sits across the five-stage maturity model.
See strengths and gaps across the core dimensions of organizational AI maturity.
Identify the capabilities most important for reaching the next ACAMM level.
Planned as the ACAMM dataset grows
As the anonymized ACAMM dataset grows, future benchmark reports will help brokerage leaders understand their maturity in the context of the broader commercial real estate industry.
ACAMM™
STATE OF CRE
AI MATURITY
Commercial Real Estate Brokerage
Industry Benchmark Report
Antela.ai
Future industry report
As participation grows, Antela plans to publish aggregated findings from ACAMM to help the industry understand how AI adoption is evolving across commercial real estate brokerage.
Future reports may examine:
ACAMM benchmark findings will only be published when sufficient assessment participation exists to support meaningful analysis. Antela will not fabricate peer benchmarks, maturity distributions, or industry averages.
Published benchmark findings should use aggregated and anonymized assessment data and clearly describe the applicable methodology and sample where appropriate.
Establish your ACAMM maturity level today and help build a clearer picture of how commercial real estate is operationalizing AI.
Approximately 2 minutes · 10 questions · Personalized results
It is Antela's long-term research program to build an industry view of how commercial real estate brokerages operationalize AI, using the ACAMM methodology. Brokerages participate by completing the ACAMM Assessment.
ACAMM publishes industry statistics only when assessment participation is sufficient for meaningful analysis. Findings will use aggregated, anonymized results. The site does not display fabricated industry percentages, averages, rankings, or peer comparisons.
Complete the free ACAMM Assessment. You receive a personalized ACAMM Level and capability profile. Anonymized responses can contribute to future industry findings when the dataset supports meaningful analysis.
The five ACAMM levels are Manual, Reactive, Organized, Connected, and AI-Native. They describe increasing organizational capability, from fragmented manual work to AI embedded in the brokerage operating model. Humans remain responsible for judgment, relationships, and accountability at every level.
No. ACAMM results, competitive positions such as Keeping Pace or Market Leader, and the Executive Readiness Review are directional interpretations of organizational capability. They are not an independent, government, or third-party certification.
ACAMM™ — Antela CRE AI Maturity Model™